A living record of new features, improvements, and fixes across the ScanSewa platform — from POS and billing to hotels, analytics, and the developer API.
The ScanSewa Captain app is now live on the App Store for iPhone and iPad. Your floor staff can take and send orders table-side straight from their own iPhone — no shared device to pass around — so orders reach the kitchen the moment they’re placed. With Captain and POS Master both on iOS, the full ScanSewa service suite now runs on Apple.
The ScanSewa Captain app is now live on the App Store for iPhone and iPad. Your floor staff can take and send orders table-side straight from their own iPhone — no shared device to pass around — so orders reach the kitchen the moment they’re placed. With Captain and POS Master both on iOS, the full ScanSewa service suite now runs on Apple.
The ScanSewa POS Master app is now live on the App Store for iPhone and iPad. Owners and managers can download it directly on iOS — no waiting on any other app — to follow live orders, keep an eye on sales and reports, get instant alerts, and see every branch in one place.
Past orders now keep the exact item name from the moment of sale, so your reports and best-sellers never show a blank or “Unknown” item — even after a menu item is renamed or removed.
You can no longer accidentally delete something that's still in use — a category with products, a table with a live order, a supplier with purchases, or a material used in a recipe. You'll get a clear message telling you what to move or clear first, so your history stays intact.
Your dashboard now opens with 20+ quick links and live summaries — top sellers, low stock, orders by status and more. Click any summary to jump straight to the right page, already filtered to what you tapped.
The hotel Settings page has been rebuilt to be clearer and more powerful, matching the rest of the ScanSewa workspace — easier to find what you need and change it with confidence.
We rebuilt the ScanSewa home hero into a living product preview — a real-time dashboard with animated revenue, streaming order activity, and a refined social-proof section. The result is a faster, more credible first impression that better communicates what the platform does.
Room images uploaded to private storage are now streamed through our secure media proxy with on-the-fly resizing and WebP delivery. Photos render crisply on room cards, list rows, and the detail gallery, with no broken images.
The Order Management screen now opens on confirmed orders by default, putting the kitchen-ready queue front and centre. All other status filters remain a single click away.
A new cached public statistics endpoint surfaces live, aggregate platform numbers — orders processed, menu items managed, and businesses powered — so the marketing site can showcase real adoption instead of static figures.
A new Resources page brings every delivery partner, payment method, and marketplace into one filterable directory — including Pathao, Yango, NCM, eSewa, NCHL, direct bank transfer, Grocista, and KhajaGO — so businesses can see exactly what connects to ScanSewa.
Build on top of ScanSewa with our public REST API. Issue scoped API keys, read orders, menus, tables, inventory, customers, and analytics, and integrate ScanSewa data directly into your own tools and dashboards.
A complete developer documentation experience is now live, with authentication guides, endpoint references, copy-ready request snippets, and a built-in API explorer for testing calls without leaving the page.
The Developer API now ships a machine-readable OpenAPI 3.0 specification, so you can generate client SDKs, import endpoints into Postman or Insomnia, and validate integrations automatically.
API keys can now be restricted to specific scopes — orders, menu, tables, inventory, customers, and analytics — and every key is protected by fair-use rate limiting. Keys are stored as one-way hashes and shown only once at creation.
A new generic inbound channel framework lets aggregators and delivery platforms push orders and product updates into ScanSewa over a secure, signed webhook. It is provider-agnostic, so partners like Foodmandu or other marketplaces can integrate without bespoke code.
Inbound channel requests are verified with HMAC-SHA256 signatures and a five-minute replay window, while outbound status updates are delivered through the same trusted webhook pipeline. Every event is idempotent and de-duplicated by external order id.
Administrators can now create, edit, and manage inbound channels and outbound webhooks on behalf of any vendor, and inspect recent channel events for fast troubleshooting — all from a single control surface.
Across API keys, channels, webhooks, analytics, and support, the master panel now resolves vendor and business identifiers into readable names. No more decoding 24-character IDs by hand.
The master panel gained complete create, read, update, and delete management for AI provider keys and platform-wide announcements, giving operators end-to-end control over every configurable resource.
Publish product updates from the master panel and have them appear instantly on the public What's New page. Entries support versions, categories, tags, and scheduled release dates.
Manage your entire property from ScanSewa: create rooms with types, bed configurations, pricing, amenities, and photo galleries, and track live status across available, occupied, reserved, cleaning, maintenance, and blocked states.
A new front-desk workspace brings reservations, check-ins, and check-outs together with an at-a-glance booking calendar, so your team always knows which rooms are arriving, staying, or departing today.
Coordinate housekeeping tasks, laundry cycles, and maintenance requests with dedicated boards. Assign work, track status, and keep every room guest-ready without spreadsheets or guesswork.
Property managers now see occupancy, available rooms, arrivals, and revenue at a glance from a dedicated hotel KPI strip on the main dashboard.
Reward repeat customers automatically. Configure earning rules, redemption tiers, and rewards, then watch loyalty drive return visits — all tracked inside the customer profile.
Customer records now consolidate contact details, lifetime spend, visit frequency, and a complete order history, giving you the context to deliver genuinely personal service.
Our largest release ever unifies POS, billing, analytics, and task management into a single AI-driven platform. ScanSewa 2.0 helps restaurants, retail, hospitals, and hotels sell faster and grow smarter.
AI now studies the rhythm of your business to surface actionable insights — restock suggestions, peak-time predictions, and order-source analysis — so you can act before problems reach the guest.
The POS can now suggest complementary items and combos in the flow of an order, lifting average ticket size with recommendations that feel helpful rather than pushy.
Define recipes, link them to ingredients, and let ScanSewa calculate plate costs and deduct stock automatically as items sell — bringing true food-cost visibility to every menu item.
A cleaner, faster analytics dashboard brings sales trends, order sources, peak times, and top items into focus, with date ranges and export built in from the start.
Understand where your orders come from and when demand spikes with new order-source breakdowns and peak-time heat charts, so you can staff and stock with confidence.
Export orders, sales, and operational reports to CSV and PDF in one click — perfect for accounting, audits, and sharing performance with stakeholders.
Configure multiple taxes, service charges, and discounts and apply them automatically at billing time. Every adjustment is itemised on the receipt and tracked for reporting.
Settle a single order across several payers and payment methods — cash, card, and digital wallets — with accurate change calculation and a clear payment trail.
Generate branded PDF receipts and clean kitchen order tickets (KOT) on demand, with consistent formatting that looks great on thermal printers and screens alike.
Accept payments through eSewa and NCHL alongside cash and cards, giving your customers the local, frictionless checkout options they already use every day.
Record and reconcile direct bank transfers against orders so your books stay accurate, even when customers pay outside the usual digital rails.
Guests scan a QR code at the table, browse a live menu, order, and pay from their own phone. Queues disappear, errors drop, and tables turn faster.
Lay out your floor visually, track table status in real time, and move or merge orders between tables with a tap. Front-of-house has never been clearer.
New orders now trigger instant on-screen and browser notifications with an audible alert and reminders for pending orders, so nothing slips through during a busy rush.
Assign tasks, build recurring checklists for opening and closing routines, and track completion across every shift — bringing accountability and consistency to daily operations.
Define staff roles with granular permissions and manage delivery riders directly in ScanSewa, assigning orders to the right people with the right access.
Every annual ScanSewa plan now includes a professionally built, mobile-first website connected to your live menu and ordering — lowering the barrier to a strong online presence.
Run multiple locations under one account with per-branch menus, staff, and reporting, plus a consolidated view for owners who want the whole picture.
Track stock levels in real time as items sell, set low-stock thresholds, and get reorder alerts before you run out of what your customers want.
Keep supplier details and purchase history in one place, making restocking and cost tracking straightforward and auditable.
A carefully tuned dark theme is now available everywhere, easier on the eyes during late shifts and consistent across every screen.
Jump to any page, order, or setting instantly with a keyboard-driven command palette — power-user speed for the whole team.
We trimmed bundle sizes, optimised data fetching, and refined transitions throughout the app for a noticeably snappier experience.
ScanSewa launches with a fast, intuitive point-of-sale and billing system built for restaurants, retail, and beyond — the foundation for the unified business platform to come.
From day one, ScanSewa isolates every business in its own secure tenant with role-based access, encrypted credentials, and protected sessions.
Your data stays safe and available across devices with continuous cloud sync and automatic backups, so a lost or broken device never means lost sales.